Design-Driven Digital Services for the Public Sector

We solve our clients’ most difficult digital challenges by bringing applications expertise, user focus and business results to the entire service design lifecycle.
At 200-strong, we’re big enough to deliver a full service - including offshore options - and agile enough to respond quickly and effectively to changing needs.

What interests you?

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CUSTOMER RELATIONSHIP
AND CASE MANAGEMENT

CRM Solutions
Case Management
Licensing/ Permitting

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CONTENT AND
COLLABORATION

EDRMS
Intranets
Productivity

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DIGITAL
ENGAGEMENT

New Digital Services
Service Optimisation
Gateways

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PUBLIC SECTOR
CLOUD

Cloud Advisory
Cloud Implementation
Managed Services

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Our Approach

Latest SFW Updates
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SUCCESS STORY

Using Dynamics CRM for licensing and permi...

Natural Resources Wales - blazing a trail in service design using Microsoft Dynamics CRM
SUCCESS STORY

Kew introduces innovative Cloud-based EDRMS

An EDRMS on the Office 365 platform that allows people to work instinctively
EVENT

Digital regulation, licensing and permits - ...

Want to learn about Regulation-as-a-Service? Join SFW and Microsoft 13th Octo...
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Some of the people we work with

Click to explore case studies

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